On 6 April 2016, the European Union approved an important reform to the regulatory framework on personal data protection by adopting the “General Data Protection Regulation” (GDPR or Regulation), directly applicable in the Member States. The Regulation replaces Directive 95/46.EC (“Data Protection Directive”) and its application was mandatory starting 25 May 2018, two years after it came into force.

The new Regulation consolidates the safeguarding of the right to protection of personal data (Data Protection), in line with the recognition of the protection of personal data as a fundamental right in the EU. The Regulation is also a necessary and urgent response to the challenges posed by technological developments that allow the collection and processing of large amounts of personal data in real time, enabling the development of automated decisions beyond human intervention. The Regulation meets the need for privacy protection that is increasingly perceived by European citizens.

Terminali Italia considers the protection of the personal data of its customers, employees and suppliers to be an obligation that goes beyond mere regulatory compliance. For this reason, it has adopted its own Data Protection Framework, intended as a set of roles and responsibilities, internal rules and methods, aimed at ensuring the management and mitigation of risks to the rights and freedoms of individuals related to the processing of personal data.


The changes introduced by the GDPR include the role of the “Data Protection Officer” (DPO), responsible for monitoring compliance with the Regulation. The Terminali Italia Data Protection Officer can be contacted at protezionedati@terminaliitalia.it.


The EU Regulation 2016/679 (Articles 15 to 23) confers specific rights on data subjects. Specifically, in relation to the processing of your personal data, your are entitled to request the following from Terminali Italia: access to your data; amendment, deletion and portability of your data; limitation of processing; objection to processing. More specifically:

  • Right of access: You may ask Teminali Italia srl to confirm whether or not your personal data are being processed and, if so, to have access to the personal data;

  • Right of amendment: You may have Terminali Italia srl amend your incorrect personal data;

  • Right to deletion/right to be forgotten: You may, in certain circumstances, have Terminali Italia srl delete your personal data;

  • Right to portability: You may, in certain circumstances, obtain from Terminali Italia srl your personal data in a structured format that is commonly used and is legible from an automatic device. You are also entitled to send them to another data controller without impediment from Terminali Italia srl;

  • Right to limit processing: You may, in certain circumstances, have Terminli Italia srl limit your personal data;

  • Right to object to the processing: You may object at any time, for reasons related to your particular situation, to your personal data being processed; Terminali Italia srl will refrain from processing your personal data further, unless it can provide that there are compelling legitimate reasons for going ahead with the processing that prevail over your interests, rights and freedoms or in the event of a right being assessed, exercised or defended in court.

Moreover, you may lodge a complaint with the Supervisory Authority, which in Italy is the Italian Data Protection Authority. You can exercise your rights at any time by contacting Terminali Italia at titolaretrattamento@terminaliitalia.it or contacting the Data Protection Officer at protezionedati@terminaliitalia.it


PERSONAL DATA PROTECTION POLICY - Processing of Personal Data of users who access the website www.terminaliitalia.it

This policy describes the personal data that we collect from the users who access the Terminali website, and how they are processed. The policy strictly relates to the processing, for the purposes specifically identified below, of personal data of users who consult the website www.terminaliitalia.it and does not concern any of the information collected through other methods, sources or any other websites accessible by the user through links on the same, unless this is expressly specified.  

Please refer to the specific policies provided when the data is collected for details on each processing.

The contact details for Terminali Italia are as follows:

The personal data processed through the website within the limits of the purposes defined in this policy are indicated below:

  • personal data supplied voluntarily (e.g. first name, surname, email address, etc.) will be processed for the purposes described in the specific “Personal Data Protection Policies” provided by the Controller for the various online services. These policies, which can be consulted at the time the data is provided, will provide additional information, such as the legal bases of the processing, the possible recipients of the personal data, the storage period of the personal data (or the criterion for determining this period), the existence of automated decision-making processes, including profiling, as well as all the useful information, which can also be found at the end of this section, for the exercise of privacy rights;
  • by voluntarily sending an email to the address indicated on this website, the email address and any other personal data entered in the email, as well as the details of the sender, needed to answer the requests, will be subsequently acquired. These data are used solely for provided the information requested;
  • the data will not be used for other purposes without the explicit consent of the data subject;
  • when visitors browse the website, technical information on the hardware and software they use are collected. This information does not provide any personal data about the User, but only technical/informational data that is used in an aggregate and anonymous manner for the sole purpose of improving the quality of the service and providing statistics on the use of the Website. For further information, see the section on cookies.

The personal data will be processed using automated tools for the time needed to achieve the purposes for which the data was provided and the relevant IT media will be protected through the implementation of adequate technical and organisational measures pursuant to Article 32 of the GDPR. 

The person sending the data is responsible for the accuracy and truthfulness of the personal data communicated to Terminali Italia.